Privacy Policy
Last Updated: January 15, 2025
At venvorilxa, we believe in being upfront about how we handle your information. This policy explains what data we collect when you use our financial modeling platform, why we need it, and what we do to keep it safe. We're based in Regina, Saskatchewan, and we follow Canadian privacy laws — specifically PIPEDA (Personal Information Protection and Electronic Documents Act).
Who We Are
venvorilxa operates at 2107 E Turvey Rd, Regina, SK S4N 3W1, Canada. We provide financial modeling tools and learning resources for analysts. When you interact with our platform, we become responsible for your personal data.
You can reach our privacy team at support@venvorilxa.world or call us at +1 705 562 7079 if you have questions about how we handle your information.
Information We Collect
We're not interested in collecting data just for the sake of it. Here's what we actually gather and why:
Account Information
When you register, we ask for your name, email address, and a password. If you're enrolling in our learning programs, we might also collect your phone number and professional background details. This helps us tailor the educational content to your skill level.
Usage Data
We track how you interact with our platform — which modeling templates you use, which tutorials you complete, how long you spend on different features. This isn't about surveillance; it helps us understand what's working and what needs improvement.
Technical Information
Like most websites, we collect technical details: your IP address, browser type, device information, and operating system. We use this to ensure our platform works properly across different setups and to identify potential security issues.
Communication Records
When you contact our support team or participate in community discussions, we keep records of those interactions. This helps us provide better assistance and improve our service based on actual user feedback.
How We Use Your Information
We use the data we collect for several practical purposes:
- Providing access to our financial modeling tools and educational content
- Communicating about your account, program updates, and service announcements
- Improving our platform based on usage patterns and feedback
- Troubleshooting technical issues and preventing security breaches
- Analyzing trends to develop better learning resources for analysts
- Fulfilling legal obligations under Canadian financial and privacy regulations
We don't sell your personal information to third parties. Period. That's not our business model, and it's not something we'd ever consider doing.
Legal Basis for Processing
Under PIPEDA, we process your information based on your consent and our legitimate business interests. When you create an account, you're agreeing to let us use your data for the purposes described here.
For certain activities — like processing payments or complying with tax regulations — we're legally required to collect and maintain specific information. In those cases, we're processing your data to meet our legal obligations.
Important Note: We may update our data practices as our platform evolves. When we make significant changes, we'll notify you via email at least 30 days before the new policy takes effect. Continuing to use our service after that period means you accept the updated terms.
Data Sharing and Third Parties
We work with a limited number of service providers to operate our platform. These include:
Infrastructure Providers
We use Canadian-based cloud hosting services to store your data securely. These providers have their own strict privacy policies and security measures. They can only access your data to maintain the servers — they can't use it for their own purposes.
Payment Processors
When you purchase a learning program or subscription, your payment information goes directly to our payment processor. We never see or store your full credit card details on our systems.
Analytics Services
We use analytics tools to understand how people use our platform. These services collect anonymized usage data that helps us make informed decisions about product development.
Legal Requirements
If required by Canadian law or a valid court order, we may need to disclose your information to law enforcement or regulatory authorities. We'll notify you if this happens unless we're legally prohibited from doing so.
Data Security Measures
We take data security seriously. Here's what we do to protect your information:
- All data transmissions use TLS encryption (the same technology banks use)
- Passwords are hashed using industry-standard algorithms — even we can't see your actual password
- Access to personal data is restricted to authorized personnel who need it for their jobs
- We conduct regular security audits and vulnerability assessments
- Our systems are monitored 24/7 for suspicious activity
- We maintain regular backups stored in secure, geographically separate locations
That said, no system is completely immune to security breaches. If we detect a data breach that affects your information, we'll notify you within 72 hours and explain what happened and what steps we're taking.
Your Privacy Rights
Under Canadian privacy law, you have several rights regarding your personal information:
Access and Portability
You can request a copy of all personal data we hold about you. We'll provide it in a structured, machine-readable format within 30 days. There's no charge for your first request in a 12-month period.
Correction
If any information we have is inaccurate or incomplete, you can ask us to correct it. You can update most details yourself through your account settings, but contact us if you need help with anything else.
Deletion
You can request deletion of your personal information at any time. We'll comply unless we're required to keep certain records for legal or regulatory reasons. Some data may remain in backup systems for up to 90 days after deletion.
Withdraw Consent
You can withdraw your consent for us to process your data. This might limit your ability to use certain features of our platform. If you withdraw consent entirely, we'll close your account and delete your information (subject to legal retention requirements).
Object to Processing
If you believe we're processing your data inappropriately, you can object. We'll review your concerns and either stop the processing or explain why we need to continue.
To exercise any of these rights, email support@venvorilxa.world with "Privacy Request" in the subject line. We'll verify your identity and respond within 30 days.
Data Retention
We don't keep your data forever. Here's our approach to retention:
Active account data is maintained as long as your account remains open and active. If you don't log in for 24 consecutive months, we'll send you a notification asking if you want to keep your account. If we don't hear back within 60 days, we'll close your account and begin the deletion process.
Financial records and transaction histories are kept for seven years to comply with Canadian tax and accounting regulations. Communication records are typically deleted after three years unless they're needed for ongoing disputes or legal matters.
Usage analytics are aggregated and anonymized after 18 months, meaning they can't be traced back to individual users.
International Data Transfers
Our primary servers are located in Canada. However, some of our service providers may process data outside Canada. When this happens, we ensure they provide adequate data protection through contractual obligations that meet Canadian standards.
If you're accessing our platform from outside Canada, your data will be transferred to and processed in Canada, where our data protection laws apply.
Cookies and Tracking Technologies
We use cookies and similar technologies to make our platform work properly. Here's a breakdown:
Essential Cookies
These keep you logged in and remember your preferences. You can't disable these without breaking basic functionality.
Analytics Cookies
These help us understand which features get used and where people encounter problems. You can opt out of these through your account settings.
Performance Cookies
These measure loading times and technical performance. They help us optimize the platform for different browsers and devices.
We don't use advertising cookies or third-party tracking for marketing purposes. Most browsers let you control cookie settings, but disabling certain cookies might affect your experience on our platform.
Children's Privacy
Our platform is designed for professional analysts and isn't intended for users under 16. We don't knowingly collect information from children. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately and we'll delete it.
Changes to This Policy
We review this privacy policy annually or whenever we introduce significant new features. When we make changes, we'll update the "Last Updated" date at the top of this page.
For minor clarifications or formatting updates, we'll simply post the revised policy. For substantial changes that affect how we collect or use your data, we'll send you an email notification at least 30 days in advance.
We recommend checking this page periodically, especially if you haven't logged in for a while.
Complaints and Disputes
If you believe we've mishandled your personal information or violated your privacy rights, please contact us first. We take complaints seriously and will investigate promptly.
If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. You can reach them at 1-800-282-1376 or visit their website at priv.gc.ca.
We commit to working with privacy authorities to resolve any concerns about data handling that we can't settle directly with you.
Questions About This Policy?
If anything in this policy is unclear or you have specific questions about your data, get in touch:
Email: support@venvorilxa.world
Phone: +1 705 562 7079
Mail: venvorilxa Privacy Team, 2107 E Turvey Rd, Regina, SK S4N 3W1, Canada
We usually respond to privacy inquiries within two business days.